Support
We're a small team building Offcut for the trades. Reach out any time — we read every message.
We aim to reply within 1–2 business days.
What can we help with?
Joining the waitlist or account help
Trouble signing up or need to update your details? Email us and we'll sort it out.
Posting or managing a listing
Questions about how to list surplus materials, equipment, or services, or how to mark something sold.
Reporting a listing, user, or safety concern
Use the report option in the app, or email us directly. Every report is confidential and reviewed.
Contractor verification
Questions about getting your "Verified" badge or the license information we ask for.
Partnerships
Recycling, environmental, or sustainability organization interested in working together? We'd love to hear from you.
♦ Staying safe when you meet
- Meet in daylight at the jobsite, yard, or a public place — and bring someone when you can.
- Inspect materials or equipment before you pay or load.
- Keep conversations and details on Offcut; never wire money or share financial information.
- Trust your instincts — if something feels off, walk away and report it.
A note on how Offcut works
Offcut connects buyers and sellers — we're not part of any sale or payment, which happen directly between users. For the full details, see our Terms and Privacy Policy.