Support
One inbox for everything. We work to reply within 1 to 2 business days.
What to email us about
- Waitlist or account help. Signing up, updating details, deleting your data.
- Listings. What's allowed, how to post, how to mark something sold.
- A removed listing or a suspended account. Ask for a review and tell us why.
- Advertising and partnerships.
Report a problem
Use Report in the app on any listing, message or profile, or email us. Tell us which listing or user, and what's wrong.
If someone is in danger, call 911 first.
Stolen material or equipment
Report the listing, then file a police report. Send us the listing and your case number. Police can send requests to the same address.
Intimate images posted without consent
If an intimate image of you, real or AI-made, was posted without your consent, you don't need an account to report it. Email us with subject "Image removal." Include a link or description so we can find it, a way to reach you, a signature (typing your full name is fine), and a brief statement that you're the person shown or are authorized to act for them and that it was posted without consent. We'll remove it within 48 hours of a valid request and make reasonable efforts to remove known identical copies.
Copyright and legal notices
Copyright notices go to our agent as described in the Terms. Other legal notices go to OFFCUT LLC, PO Box 542, Chipley, FL 32428, or our email above.
How Offcut works
Offcut connects buyers and sellers. We're not part of any sale or payment and can't settle disputes between users. See the Terms, Privacy Policy, Marketplace Rules and pickup safety guide.